Order Processing – Shipping Policy:
Express Shipping is available. Next Day – 2nd Day – Within 3 Days.
P-Touch Tape / PTouch Tape now also ships to Canada.
P-Touch Tape / PTouch Tape also ships to Military - APO/FPO addresses.

P-Touch Tape / PTouch Tape will not charge your credit card until your order is shipped.

Return Policy
Please calolicy
Please call P-Touch Tape / PTouch Tape at 1-800-748-6535 (M-F), between 8:00am - 5:00pm Pacific Time, for a return authorization of P-Touch Tape / PTouch Tape.

Return P-Touch Tape / PTouch Tape for any reason within 30 days from date shipped. P-Touch Tape / PTouch Tape will gladly exchange it or give you a full refund (less shipping) whichever you prefer. P-Touch Tape / PTouch Tape is not responsible for return shipping or charges.

Defective Return P-Touch Tape / PTouch Tape may be returned for replacement to P-Touch Tape / PTouch Tape only within 30 days. After 30 days, the defective Return P-Touch Tape / PTouch Tape can be repaired or replaced by the manufacturers of the Return P-Touch Tape / PTouch Tape within the warranty period of the Return P-Touch Tape / PTouch Tape.

Returns of Return P-Touch Tape / PTouch Tape must have copy of sales receipt, all packaging, parts, accessories, warranty cards, instructions, etc. The merchandise and packaging must be in new condition without any tape added to the original merchandise container. Returns of Return P-Touch Tape / PTouch Tape must be packed inside a shipping box. If these guidelines are not met merchandise may be refused, shipped back to the customer or a restocking fee.

Canada Shipping & Return Policy
Please note that "Free Shipping" of P-Touch Tape / PTouch Tape only applies to US residents living in the lower 48 States. All Canadian customer P-Touch Tape / PTouch Tape orders are shipped EMS Global Express Mail or USPS Priority International Mail.

Defective P-Touch Tape / PTouch Tape may be returned for replacement only within 30 days. Customer is responsible for the shipping charges of P-Touch Tape / PTouch Tape. After 30 days, the defective P-Touch Tape / PTouch Tape can be repaired or replaced by the manufacturers of the item within the warranty period of the P-Touch Tape / PTouch Tape.

Shipping charges of P-Touch Tape / PTouch Tape are non-refundable.

Shipping costs DO NOT INCLUDE DUTIES AND CUSTOMS FEES, these are the customer’s responsibility.